Privacy Policy

Last updated: 4/10/2025

1. Introduction

At Safari Luxe, operated by Dusatu Group, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We adhere to the European Union General Data Protection Regulation (GDPR) and process your data in accordance with its principles.

2. Data Controller

Dusatu Group is the data controller responsible for your personal data:

Dusatu Group
Grenadierów 13/210
Lublin, Poland
Email: office@dusatu.com
Phone: +48 780 167 731

3. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
  • Booking Information: Travel dates, preferences, special requirements, passport details (when necessary for booking).
  • Payment Information: Credit card details, billing address, and other financial information necessary for processing payments.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Data

We collect data through:

  • Direct interactions (when you fill out forms, correspond with us, etc.)
  • Automated technologies or interactions (cookies, server logs, etc.)
  • Third parties or publicly available sources

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and manage your safari bookings
  • To communicate with you about your bookings or inquiries
  • To provide customer support
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations

6. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract: Processing necessary for the performance of a contract with you
  • Legitimate Interests: Processing necessary for our legitimate interests
  • Legal Obligation: Processing necessary to comply with legal obligations
  • Consent: Processing based on your explicit consent

7. Data Sharing and Transfers

We may share your personal data with:

  • Service providers (accommodation, transportation, tour operators)
  • Professional advisers (lawyers, bankers, auditors, insurers)
  • Regulatory authorities, when required by law

Some of our external third parties may be based outside the European Economic Area (EEA), which may involve a transfer of your data outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection by implementing appropriate safeguards.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Dusatu Group
Grenadierów 13/210
Lublin, Poland
Email: office@dusatu.com
Phone: +48 780 167 731

14. Complaints

You have the right to make a complaint at any time to the Polish Personal Data Protection Office (UODO), the Polish supervisory authority for data protection issues. However, we would appreciate the chance to deal with your concerns before you approach the UODO, so please contact us in the first instance.