Terms and Conditions

Last updated: 4/10/2025

1. Introduction

Welcome to Safari Luxe, operated by Dusatu Group. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

2. Booking and Reservations

2.1. All bookings are subject to availability and confirmation by Safari Luxe.

2.2. A booking is confirmed once we have received your deposit payment and sent you a written confirmation.

2.3. The lead booker must be at least 18 years of age and possess the legal authority to make the booking.

3. Payment

3.1. A non-refundable deposit of 30% of the total safari cost is required to confirm your booking.

3.2. Full payment is due 60 days prior to the safari start date.

3.3. For bookings made within 60 days of the safari start date, full payment is required at the time of booking.

4. Cancellation Policy

4.1. Cancellations must be made in writing to Safari Luxe.

4.2. Cancellation fees:

  • More than 60 days before safari: Deposit only
  • 60-30 days before safari: 50% of total safari cost
  • Less than 30 days before safari: 100% of total safari cost

4.3. We strongly recommend purchasing comprehensive travel insurance to cover any unforeseen circumstances.

5. Changes and Modifications

5.1. Any changes to your booking must be requested in writing and are subject to availability and potential price adjustments.

5.2. Safari Luxe reserves the right to modify itineraries due to unforeseen circumstances such as weather conditions, wildlife movements, or safety concerns.

6. Travel Documents and Requirements

6.1. It is the client's responsibility to ensure they have valid passports, visas, vaccinations, and any other required travel documents.

6.2. Safari Luxe is not responsible for any issues arising from inadequate travel documentation.

7. Liability and Insurance

7.1. Safari Luxe acts as an agent for various service providers and cannot be held liable for their actions or omissions.

7.2. Clients participate in safaris at their own risk and are advised to obtain comprehensive travel insurance covering medical emergencies, evacuation, cancellation, and personal belongings.

8. Privacy Policy

8.1. Safari Luxe collects and processes personal data in accordance with our Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

8.2. For more information, please refer to our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Poland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Poland.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Dusatu Group
Grenadierów 13/210
Lublin, Poland
Email: office@dusatu.com
Phone: +48 780 167 731